Main Objectives - Daily Focus
1. Help Organizations/Individuals Keep Good Customers and Employees
2. Help Organizations/Individuals Adapt and Thrive through Constant Change
Strategies to Accomplish these 2 Objectives
1, Use the Concept of Approach-Avoid
2. Discuss/Use/Teach Digital Mapping (Online/In-Person/Content)
- Touchpoint and Experience Maps
- Change and Risk Maps
3. Discuss/Use/Teach Detached Observation for Better Analysis
FREE
- Maps and Reports to download
- None of the Content on this site is Gated
AVILABLE FOR HIRE
- If you would like to hire a team member to assist you for Customer and Employee Experience and Change/Risk Mapping, contact the manager of ApproachAvoid.com at:
Brad Lehman @ brad@approachavoid.com
Telephone/Text >
To learn more about this site and a dedication, go to the Contact Page.
Thank you for visiting! Everything at this site is focused on achieving the above 2 objectives. We would love to hear your feedback - Both Positive (Approach) and Negative (Avoid).
To get started, let's get into the Approach-Avoid Mindset.......

Personal Approach-Avoid:
Take a minute or more and reflect on everything you have done today up until this moment.
Did you make a couple calls, a few texts, visited a store, went to work, helped a child get off to school, or maybe watched a video/listened to a podcast?
Everything you did today your mind and your body approached. Everything else was avoided.
We are limited on time and energy. Choices and actions have to be made. The experience and results of these choices make up our life experiences/memories and shapes who we are and what/how we think. It also provides the back drop on future approach-avoid decisions.
All Day - Every Day we Approach - Avoid the inputs of life
Organizations
People
Places
Ideas
Thoughts
Products
Services
World Approach-Avoid:
People throughout the world are approaching and avoiding all day. The events and changes we see in our daily lives reflect the results of all these approach avoid decisions.
Human history is written with Approach-Avoid. Today's story is being written throughout the world.
Below you will find an outline of the pages of ApproachAvoid.com.

Experiences
7STARTERS > The 7Starters are the foundations for Touchpoint and Experience maps. The 7Starters provide a great place to start a map to explore customer and employee approach - avoid actions, as these are the basics that drive current and future decisions
TOPICS PAGE > This page provides a list of topics (Words - Phrases) that can be included on customer/employee maps in addition to your own specific needs
TOUCHPOINTS IDEAS > A page to generate ideas for various sectors on touchpoints you can map
Adapting to Change
BIG PICTURE INTRODUCTION > An introduction to this section - Change and Risk
MATH/EXPONENTIAL > Understanding change using the power of math and exponential
ENERGY > The importance of Energy and having excess
ECONOMY > Trade, Money, and the Economy are in Constant Change
RESOURCES > Resources = More Society and Business Wealth
ENVIRONMENT > One planet that provides the energy and resources (wealth)
KNOWLEDGE > We grow and we learn
TECHNOLOGY > Trying to keep us one step ahead
GLOBAL VILLAGE > Can we get along?
MONTHLY UPDATES > Focused on important changes within this list
Mapping
INTRODUCTION > How mapping experiences and change can benefit your organization
MAPPING > This page shares key concepts and our strategy of mapping. As the world continues to change quickly - so does human perception
IDEAS > This page is about exploring and sharing different ideas to improve human experiences with the focus of increasing customer and employee approach
BLOG> Sharing insight throughout the year on all the topics discussed on this site
CONTACT > Following up on the Ideas Page, we see improving human experiences as a project we are all in together on. Whether you work with us or not, we see us as team with a common objective. This page includes the following:
> Dedication - The story behind the creation of this website and a dedication to a special person
> Contact Information - Best ways to get in touch with us
> Link to Feedback Services
> Links to Social Media - Where we build content to share our focus
> References for content - you will see numbers listed through the site
Important - Regarding Detached Observation Thinking:
We focus on using and applying Detached Observation Skills:
This will help in terms of understanding change in our society, and it will also help in providing better experiences for others. We take a Detached Observation view of all subjects covered on this site. As you go through the pages, you will see DO (Which means Detached Observation). Perspective-taking is a key to learning more about the world by expanding outside our perception.
Click below or use other communication channels listed to get in touch with us.
The main contact for ApproachAvoid.com is Brad Lehman.
Email: Brad@ApproachAvoid.com
Phone/Text:
Thank you for taking the time to review this site and its content!
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