Ideas Page
Let's Design Great Moments and Experiences
This page focuses on sharing ideas to help you design and implement great moments and experiences using maps.
On this page, you will find:
> Mapping the Human Experience with map ideas for customers, patients, employees, students, community engagement, and fans
> Customer Map Ideas slideshow
> Employee Map Ideas slideshow
> Change Map Ideas slideshow
> Personal Achievement - Life Experience Mapping Ideas
Mapping the Human Experience
List of Areas where you/us can build maps
Customer Experience
There are many options you can choose when developing a customer experience map. Here are some ideas you can use to improve moments (touchpoints), the customer experience, and bottom-line results:
Full Customer Experience Map
One Touchpoint Focus Map
Multiple Touchpoint Focus Map
Top Touchpoints Map
Department Customer Experience Map
One Word Touchpoint Run
Our Company Values Map
Customer Culture Map
Product Launch Map
Patient Experience
Of all the experiences on this page, the Patient Experience touches Physical Survival the most. There is always Physical Survival (safety, etc.) in any experience. However, due to the importance of health in surviving, a Patient Experience map should have this as a top focus. Here are some maps you can use to improve patient moments, the patient experience, and bottom-line results for your patients and your organization:
Patient Survival Map
Whole Patient Experience Map
One Touchpoint Focus Map
Multiple Touchpoints Map
Top Touchpoints Map
One Word Touchpoint Run
Our Company Values Map
Patient Focus Culture Map
Hospital Department Map
Patient Approach Avoid Map
Physician's Office Map
Dental Office Map
Urgent Care Map
Outpatient Clinic Map
Employee Experience
The Employee Experience can be mapped and improved in multiple ways. As with other experiences, the whole journey can be mapped or individual parts of the experience. Below are a few maps that can help you improve employee moments, experiences, and bottom-line results.
Onboarding Map
Department Maps
Recruitment Map
Performance Map
Benefits Map
Education/Productivity/Development Maps
Retention Maps
Offboarding Map
Culture Maps
Company Values Map
Whole Employee Experience Map
Mix - Customer/Employee Map
Student Experience
Student maps can be of any age and any type of school. It is about the human experience and when that is the focus of the map, it can be very effective if the information used is implemented properly.
Introduction to the School Map
Enrollment Map
Transportation Map
Classes Map
Mental Health Map
Learning Map
Testing Map
Test Scores Map
Sports and Activities Map
Curriculum Map
Steps to Graduation Map
Dining Map
Residence Map
Full Student Experience Map
Busing/Transportation Map
Communication Map
Community Engagement Map
Due to the high intensity of cultural survival for most of the education years, this important need should be included in maps focused on student development.
Community Engagement - Government
The maps in this section will be focused on improving the lives of the citizens of a community and of the community itself. The maps will include both business (A business/organization wants to improve the community and/or improve its standing within the community) or government. The government can include all levels (city, county, state, and federal) and the services provided by government agencies. Again, it is truly about the human experience so all aspects of the experience within communities can be mapped.
Examples can include:
Business
Community Engagement Map
Event Map
Community Drive Map
Government
Citizen Experience Map
Touchpoint Map
Multiple Touchpoint Map
Education Map
Digital Experience Map
Omnichannel Map
Fan Experience
Maps for the Fan and Guest Experience can include:
Sporting Events
Concerts - Venues
Plays/Shows
Example of Maps can include:
Customer Experience Map
Touchpoint Map
Multiple Touchpoints Map
Ticket Experience Map
Promotion Map
Food - Drink Map
Restroom Map
Digital Experience Map
Personal Achievement - Life Experience Mapping
Use the Ideas from this site to Achieve your Personal Goals
Although our main focus is for organizations, the information provided here at ApproachAvoid.com can be used for personal mapping. Whether that is for improving personal moments, experiences, or adapting to constant change.
In a world full of information overload and constant change, remaining focused on what is important can be challenging. There are also multiple ways for a person to use a digital or physical map to accomplish important goals. Below you will find some Personal Map ideas:
Goal(s) Map
Purpose Map
World Engagement Map
Bucket List Map
Career Map
Small Business Map
Start-up Map
Sole Business Map
Partner Business Map
Sales Map
Job Attainment Map
Financing Map
Health Map
Child Development Map
Family Map
Routine Map
Life Fulfillment Map
Focus Map
Skills Development Map
Personal Change Map
Similar to the Organization Mapping Services, if you are a Solo Business Entrepreneur or have a Business Partnership and want to pursue our Mapping Services, reach out to us. Individual Sales or Customer Service/Experience career fields will find mapping useful.
Maps can also be used for personal achievement, family achievement, and many more options.
